|
Often the fine print or the interpretation of contract terms by the insurance carrier results in denial of benefits. For instance, some policies will reimburse a family member who provides home care, but many do not. This may force families to entrust care of their loved one to a stranger. The insurer may refuse to pay for a particular facility, or deny payment for wheelchairs, lifts, home modification, assisted transportation, or other medical necessities.
Many times the insurer will hang its hat on a medical report provided by the policyholder's doctor. This is because sometimes busy physicians do not take the time needed to fully and completely explain a patient's circumstances relative to the need for long term care. |